Virtual scheduling & recruitment for New Jersey home care agencies, available 24/7

Home Care Services Group (HCSG) logo

New Jersey

Virtual Support for New Jersey Home Care Agencies

Yes, HCSG supports home care agencies anywhere in New Jersey. From our office in Robbinsville, NJ, our trained virtual team handles caregiver recruitment, 24/7 scheduling and care coordination for agencies in all 21 counties.

Updated

+1 (609) 563-1393
  • 24/7Scheduling & Escalation Coverage
  • 99%Shift Fill Rate
  • 18+States Served
  • 56Active Agency Clients
  • 8+Years Supporting Home Care

Why a New Jersey partner

Why choose a New Jersey partner?

A New Jersey partner already knows the local market. Agencies here compete for the same pool of caregivers, most of them Certified Homemaker-Home Health Aides (CHHAs), and Medicaid-funded personal care visits must be recorded through Electronic Visit Verification (EVV). That local knowledge saves your agency time from day one.

New Jersey EVV rules explained

Our office is at 2 N Commerce Sq Ste 308, Robbinsville, NJ 08691. New Jersey agencies are welcome to meet the team in person.

Which NJ counties does HCSG serve?

All 21. From our office in Robbinsville, Mercer County, we support home care agencies in every New Jersey county:

  • Atlantic County
  • Bergen County
  • Burlington County
  • Camden County
  • Cape May County
  • Cumberland County
  • Essex County
  • Gloucester County
  • Hudson County
  • Hunterdon County
  • Mercer County
  • Middlesex County
  • Monmouth County
  • Morris County
  • Ocean County
  • Passaic County
  • Salem County
  • Somerset County
  • Sussex County
  • Union County
  • Warren County

Services in New Jersey

What does HCSG handle for NJ agencies?

Three services: caregiver recruitment, 24/7 home care scheduling and care coordination. Use one or combine them, and your dedicated virtual team works as part of your office.

Care Coordination

Caregiver and client check-ins, 24/7 escalations and early issue tracking that keep clients and caregivers from leaving.

  • Caregiver & manager liaison
  • Recurring client check-ins
  • 24/7 escalation handling
  • Early issue tracking
Care Coordination services

Beyond New Jersey

Does HCSG work outside New Jersey?

Yes. Besides New Jersey, HCSG supports home care agencies in 18+ states, so the same trained virtual team can keep handling your scheduling, recruiting and care coordination as you add territories.

New Jersey FAQ

Questions from NJ agencies

Does HCSG work with home care agencies in New Jersey?

Yes. New Jersey is HCSG’s home market. Our office is in Robbinsville (Mercer County), and our virtual team supports home care agencies throughout the state with caregiver recruitment, 24/7 scheduling and care coordination.

Which New Jersey counties does HCSG cover?

All 21. Because our scheduling and coordination team works virtually, we support agencies anywhere in New Jersey, and we run recruiting in the specific towns and counties each agency serves.

Can we meet the HCSG team in person?

Yes. New Jersey agencies are welcome to meet us at our office at 2 N Commerce Sq Ste 308, Robbinsville, NJ 08691. Call +1 (609) 563-1393 to arrange a visit.

Can HCSG recruit Certified Homemaker-Home Health Aides (CHHAs)?

Yes. We recruit caregivers for the roles your agency hires, including CHHAs, and screen every applicant against your agency’s hiring requirements before passing them to your office.

Does HCSG monitor EVV for New Jersey agencies?

Yes. New Jersey requires Electronic Visit Verification (EVV) for Medicaid-funded personal care and home health care visits. Our schedulers monitor EVV in real time and follow up on missed or late clock-ins so your records stay clean.

Can HCSG cover nights and weekends for a New Jersey agency?

Yes. HCSG provides 24/7 scheduling and escalation coverage, so a caregiver call-out at night or on a weekend is handled right away instead of waiting for the office to open.

How long does it take a New Jersey agency to get started?

HCSG onboards your team through a 7-step process, including a custom training manual of your agency’s workflows. Most agencies have a virtual team running independently within 9–12 weeks.

Does HCSG work with home care franchises in New Jersey?

Yes. HCSG supports home care franchise owners as well as independent private-duty agencies and multi-state agencies, in New Jersey and in 18+ states.

Ready to fill every shift without adding office staff?

Book a free 30-minute consultation. We’ll review your scheduling, recruiting and after-hours coverage and show you where an HCSG virtual team fits.

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